Our pieces come with a 6 month warranty!
Effective Date: 03/17/24
We want you to feel confident in our pieces! That’s why under our 6 month color fade warranty we will replace any jewelry item that is color-faded or tarnished (for products labeled water + sweat-resistant in the description) free of cost to you within 6 months after your purchase date. ***Warranty applies to the original item(s) purchased, and not any new item(s) sent under warranty as a replacement.***
Please contact us at support@sanz-collections.com with your order number and photos of the jewelry piece, and we will cover it. (Warranty does not cover lost pieces/beads, misuse of products, broken clasps/chains, loose gemstones/pearls, damage as a result of incorrect product storage, or normal daily wear on a piece, such as but not limited, to scratches or dents.)
To keep jewelry items lasting as long as possible, please review our Care for Jewelry page.